Shipping Policy for Ayodhyashri.com

At Ayodhyashri.com, we are committed to ensuring that your religious goods and pooja samagri reach you safely and on time. We partner with reputed national courier services to deliver your orders across India. Please read our shipping policy carefully to understand how we handle deliveries, timelines, and other important details.

1. Flat Fee Shipping Across India

We offer FLAT FEE SHIPPING on orders within India.

Also there is FREE shipping offer on eligible orders or as part of various campaigns during different time periods ( watch product page details for eligibility )

We will soon be offering global shipping in selected regions ( watch this space for updates)

2. Delivery Timelines

• Within Lucknow City: Orders are delivered within 1-3 working days.
• Within Uttar Pradesh: Orders are delivered within 2-7 working days.
• Outside Uttar Pradesh: Orders are delivered within 4-14 working days.

Please note that delivery timelines are estimates and may vary due to factors beyond our control, such as weather conditions, political disruptions, or unforeseen circumstances.

3. Delivery Schedule

Our courier partners deliver orders Monday through Saturday, between 9 AM and 7 PM. Deliveries are not made on Sundays or public holidays.

4. Factors Affecting Delivery

Delivery may take longer due to:

• Bad weather conditions.
• Political disruptions or strikes.
• Other unforeseen circumstances.

In such cases, we will proactively reach out to you via email or SMS. Please ensure you check your messages regularly for updates.

5. Address Change Policy

• Address changes are accepted only if the order has not been shipped.
• The new address must be within the same state as the original address.

6. Tracking Your Order

Once your order is shipped, we will email you the tracking information. You can use this to monitor the status of your delivery.

7. Delivery Attempts

• Our courier partners will attempt delivery twice.
• If the recipient is unavailable, they can instruct the delivery person to leave the package at the gate, reception, or with a neighbor.
• Proof of delivery will be provided in case of any disputes.

8. Failed Deliveries

If the delivery is not executed during the attempts, the order will still be charged, and no re-delivery will be possible. We will consider the order executed in the following cases:

• Incorrect or wrong shipping address.
• Recipient not available at the time of delivery.
• Premises locked.
• Recipient refuses to accept the delivery.

9. Delivery to Remote Locations

Orders are delivered only to serviceable cities as listed on our website. For remote locations or towns, delivery timelines may vary.

10. Perishable Items

For perishable items like flowers or cakes, we source them locally at the delivery location. Exact delivery times cannot be guaranteed.

11. Correct Address and Contact Information

Please ensure that the shipping address and contact number provided are accurate. Incorrect details may lead to delivery failures, and no refunds or re-deliveries will be possible in such cases.

12. Delivery During Holidays or Disruptions

• No deliveries are made on National Holidays, Sundays, or during events like floods, heavy rains, bandhs, curfews, or traffic jams.
• In such cases, deliveries will be rescheduled to the next working day.

13. Courier Partner Terms

All deliveries are subject to the Terms and Conditions of our courier partners. While we strive to deliver your orders on time, delays may occur due to holidays, strikes, or other logistical challenges.

14. Non-Binding Delivery Dates

The estimated delivery date provided is non-binding and depends on product availability and the destination. Your order may be delivered a day prior or after the estimated date.

15. No Redirection of Deliveries

Once an order is shipped, the delivery address cannot be changed or redirected to another location.

16. Packaging and Dispatch

All orders are carefully packed and shipped from our warehouse. You will receive a tracking number via email once your order is dispatched.

17. Delivery Exceptions

In the event of delivery failure due to reasons not attributable to Ayodhyashri.com (e.g., wrong address, recipient unavailable, or refusal to accept delivery), the order will still be charged, and no refunds or re-deliveries will be made.

18. Contact Us

For any questions or concerns regarding your order or delivery, please contact our customer support team at support@ayodhyashri.com 

Thank you for choosing Ayodhyashri.com for your spiritual needs. We are dedicated to making your shopping experience seamless and fulfilling.